⚡ 24/7 · Lisbon · Algarve · Silver Coast

Emergency air conditioning repair
in Portugal · 24/7

AC died in a heatwave and you want it handled today, you're abroad and a holiday-let guest is arriving, or a tenant just called to say it's down. Diagnosis €75 or on-site repair from €199 + VAT (Mon-Fri 9am-7pm). Out-of-hours: €220-380 + VAT, with a written price agreed before the technician leaves. Technician in 2-6h depending on the area. English spoken.

Request a quote ⚡ Urgent 24/7
⚡ Diagnosis €75 · repair from €199 🕘 24/7 with an honest price upfront 🛡️ 90-day labour · 12-month parts warranty 📋 F-Gas Cat. I technician · fatura with NIF

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⚡ Reply in under 30 minutes

Or call: +351 913 805 738 · Privacy

+300
Repairs a year across Portugal
24/7
Out-of-hours emergency line
<30 min
Reply time after you contact us
90 days
Written labour warranty

Three breakdown situations we handled this week — which one looks like yours?

Anonymised scenarios from real requests across Portugal. Find yours — each shows the price, the response time and how access is arranged. Area-specific response times are on your local page.

A resident family in a heatwave · kids or elderly at home
Lisbon · Algarve · Silver CoastHeatwaveComfort emergency

38°C outside, the AC died last night. Two small kids at home and nobody slept. I've seen other firms hike prices in summer — I want a written price before the technician comes out.

11:24

Reply in <30 min — technician on site in 2-6h depending on the area. On-site repair bundle from €199 + VAT (depending on the area), a fixed published rate — no summer mark-up.

Includes diagnosis + labour + common electrical parts + R-32 top-up up to 300 g. Before/after photos on WhatsApp for your peace of mind.

11:31
Bundle from €199, no summer mark-up, reply in <30 min, WhatsApp photos for reassurance
💬 This is my situation
An owner abroad part of the year · or a recent relocator
Key-holder accessReport for insuranceEnglish help

I'm back in the UK until next month and the AC in our Portugal place has died. A neighbour holds the key. It's an older period building, so please be careful. I also need a written diagnosis for my insurance — and someone who can explain it to me in English.

09:42

On-site diagnosis from €75 + VAT with a signed report (F-Gas Cat. I technician). We arrange access with your neighbour or key-holder and keep you posted in English by WhatsApp.

We work carefully in older and period buildings. The written report documents the condition of the unit for your home insurance, and we send before/after photos so you can follow it remotely.

09:48
Diagnosis €75 + written report for insurance, key-holder access, careful work in older buildings
💬 This is my situation
A landlord or holiday-let host · time-critical
Tenant / guest reported itKey-box accessfatura with NIF

Can you go today? My guests arrive in 2 hours and the tenant says the AC is dead — or my long-let tenant just called it in. I'm not on site, but a key-box / cleaner can let you in. I need a firm time and a fatura with my NIF.

14:32

Reply in <30 min — technician on site in 2-4h. On-site repair bundle from €199 + VAT. We arrange access by key-box or with your cleaner/caretaker, and send before/after photos so you can sign off remotely.

Proper fatura with your NIF and VAT shown, with a detailed line of parts and labour. Out-of-hours visits available when a changeover can't wait.

14:39
Bundle from €199, fatura with NIF, key-box access arranged, out-of-hours available
💬 This is my situation

Scenarios reconstructed from real requests. No identities shown. Prices shown + VAT, per our 2026 Portugal rate card.

Emergency AC + heat pump repair in Portugal

Technician in 2-6h, a written price before the visit. The rate varies by area (Lisbon, Algarve, Silver Coast) — confirm on your local page. Pick the symptom:

On-site repair — national price

We fix electronics, mechanics and gas dosing in the same visit — boards and large motors are ordered in from the manufacturer.

Full repair (bundle) from €199-219 + VAT

Most repairs are resolved the same day. Written price before any work starts. From €199 + VAT, depending on the area.

Included in the price
  • Call-out + on-site diagnosis
  • Full labour
  • Electrical and mechanical parts — fixed on site
  • Brazing and leak repair (accessible joint/pipework)
  • Cooling-cycle check before we leave
  • 90-day labour warranty · 6-month common-parts warranty · 12-month OEM-parts warranty

Large replacements are ordered in: circuit boards, motors or compressors come from the manufacturer or distributor — a separate quote, fitted as soon as the part arrives (typically €230-720 + VAT, depending on part and brand; compressor up to €920 — see the table below). New parts carry a 12-month manufacturer warranty.

Call now Message on WhatsApp
Technician in 2-6h depending on the area · most repairs the same day
Other services and areas Deep clean · €85-125 + VAT · Business / VRV / buildings · written response times by email · Rural areas with a longer drive: +€15-30, always stated upfront

What's included in the bundle from €199 — and what's quoted separately

Clear before the visit. Small and medium repairs are fixed on site with the bundle. Large parts (board, motor, compressor) are ordered from the manufacturer with a separate quote — typical 2026 Portugal market prices are listed for reference. No surprise surcharge — a fixed written price before you go ahead.

✅ Included in the bundle from €199-219 + VAT — fixed on site

Bundle itemTimeCostOutcome
Call-out + on-site diagnosis15-30 minincludedBundle
Full labourup to 90 minincludedBundle
Start capacitor (compressor/fan) — universalfitted on the spotincludedBundle
Temperature sensor / pressure switch / relay — universalfitted on the spotincludedBundle
Connector / common electrical wiringfitted on the spotincludedBundle
Brazing and leak repair (accessible joint/pipework)30-60 minincludedBundle
Cooling-cycle check + written reportbefore we leaveincludedBundle
Written warranty: 90-day labour, 6-month common parts, 12-month OEM parts—includedBundle

Everything in this table = the bundle from €199-219 + VAT (depending on the area), with no extra charge for "overtime" or separate materials. Other services charged on their own, outside the bundle (price varies by area): standalone regas (no repair) €130-145 · deep clean + de-ice €85-125 · diagnosis only (no repair) €75-110. All available in the same visit — choose what you need on the day.

⚠️ Ordered separately — quoted after diagnosis

Large partSourcedPT market 2026Outcome
AC control board replacementcommon brand + OEM€220-449Order in
Large fan motor replacementcommon brand + OEM€210-320Order in
Residential split compressor replacementspecific brand + model€620-920Consider replacing the AC
Heat pump hot-water sensor / thermostat / anodecommon brand€95-240Order in
Heat pump hot-water control boardspecific brand + model€280-490Order in
Air-to-water scroll / inverter compressorhighly specific partquote after diagnosisQuote
Pool heat pump titanium exchangervariable titanium partvariable titanium partQuote

On lead times: they depend on the brand, model and distributor — no vague promises. Common brands (Daikin, Mitsubishi, LG, Samsung, Toshiba) with an OEM part in stock at a PT distributor: usually 2-10 working days. A less common brand, an older model or a highly specific part (heat pump scroll compressor, titanium exchanger) can take 2-6 weeks — or be impossible to source, in which case we recommend replacing the unit. We confirm the lead time in writing after contacting the distributor, before you decide to go ahead. Indicative 2026 Portugal market prices. Each case gets a written quote by email within 24h of the on-site diagnosis; the second-visit call-out is always included at no extra charge. New parts carry a 12-month manufacturer warranty. Where a part costs more than 50% of a new AC and the unit is 10+ years old, we suggest a new R-32 AC as an alternative.

How this differs from a typical hourly call-out: the "call-out + €/hour + materials on top" model leaves you with an unpredictable bill at the end. The VentoFix €199 bundle = a written price before the call ends, with no extra charge within the agreed scope.

The signed report — for a warranty claim, insurance or a developer

A signed PDF document from an F-Gas Cat. I technician. Accepted by developers for builder's-warranty claims, by home and holiday-let insurers, and by loss adjusters.

Technical document
What's in the VentoFix report

For anyone who needs documented proof — owners pursuing a builder's warranty, holiday-let hosts with insurance, families dealing with a survey, or tenants in a dispute with a landlord. Standardised content, in a format the industry accepts.

  • Measured R-32 / R-410A pressures (high + low)
  • Manufacturer error code (E1, F2, P4…)
  • Before/after photos of boards and parts
  • Parts replaced or assessed
  • Named technician + F-Gas Cat. I certificate number
  • Date + time + duration of the visit
  • Written warranty: 90 days / 6 months / 12 months
  • Technical wording for an adjuster or insurer
📞 Book a documented diagnosis €75

What to check before you hire anyone for an emergency repair

Three things worth checking with any AC technician in Portugal. If one is missing, ask why.

Required certification

F-Gas Cat. I certified

Every technician holds F-Gas Category I certification, required for any work on a sealed refrigerant circuit. Without it, handling refrigerant is not legal and can void the manufacturer warranty.

  • F-Gas Category I required for refrigerant work
  • Certified company, registered for F-Gas work
  • Certificate number shown on the report
Without F-Gas Cat. I, a regas is not legal and voids the manufacturer warranty.
Written warranty

90-day labour · 6-month parts

Covers the same fault on the same part — if it comes back within the period, we return with no call-out or diagnosis charge.

  • 90 days labour (every visit)
  • 6 months on common replaced parts
  • 12 months on premium OEM parts (manufacturer)
Given in writing on the report at the end of each visit.
No surprises

A WRITTEN price before any repair

A detailed written price before any repair work — not just for out-of-hours. You decide with the price in front of you.

  • A fixed written price before we proceed
  • No out-of-hours surcharge without warning
  • A proper fatura with your NIF
No written approval, no repair. No surprise on the final fatura.

How it works — from the call to the finished repair

A standard four-step process. No small print, no surprise surcharge.

1
WhatsApp / phone triage (<30 min)
We confirm technician availability, an estimated arrival time and an indicative rate. In business hours: published rates (€75 / €199 / €399). Out-of-hours: a written price before the technician sets off.
2
Call-out + on-site diagnosis
An F-Gas Cat. I technician checks the unit, measures R-32/R-410A pressures, finds the root cause and documents before/after photos. Access by key-box or a neighbour if you're not there.
3
Written price before we proceed
A detailed written price with VAT shown — given BEFORE any repair work. You decide. If you choose not to repair, you pay only the €75 diagnosis — no obligation.
4
Repair + report + written warranty
Repair done on site in most cases. A signed PDF report with everything documented. Written warranty: 90 days labour, 6 months on replaced parts, 12 months on premium OEM parts.

Brands we repair in Portugal — by longevity tier

We work with any brand. The tiers show typical parts availability in the Portuguese market. For budget/retail brands we confirm it's viable before the call-out. Lead times depend on the brand, model and distributor stock — we confirm them in writing after checking.

Tier 1 — premium Japanese
12-15 year lifespan

Official distributors in Portugal, good OEM parts availability. Common faults are usually fixed on the first visit. The manufacturer warranty is preserved (F-Gas Cat. I certified technician).

Daikin Mitsubishi Electric Fujitsu Toshiba Panasonic
Tier 2 — mid-range Korean
8-12 year lifespan

Official PT distributor, strong on WiFi/app control and contemporary design. Same-day diagnosis. Repair on a second visit if a specific part is needed. Written VentoFix warranty: 90-day labour · 6-month parts · 12-month OEM.

LG Samsung
Tier 3 — entry / retail
6–8 year lifespan

A more limited parts network in Portugal (imports). Common electrical faults are repairable. For a board failure or an unavailable single part, we recommend replacement (the part can cost close to a new AC).

Gree Midea Haier TCL Becken

Heat pumps and hot water: we also repair Atlantic, Ariston, Daikin Altherma, Bosch Compress and Vaillant aroTHERM. Heat pump rates vary by area — see the price table or your local page. For highly specific parts (scroll compressor, titanium exchanger), we quote after the on-site diagnosis.

Emergency AC repair in Portugal — areas we cover

Resident technicians in each area. Exact rates and response times for your town are on your local page.

🏙️
Lisbon
2-4h · Lisbon · Cascais · Sintra · Oeiras
🌊
Algarve
3-6h · Faro · Albufeira · Lagos · Portimão
🌬️
Silver Coast
3-5h · Caldas · Óbidos · Peniche · Torres Vedras

For other areas — call +351 913 805 738 and we'll check availability.

Frequently asked questions about emergency AC repair in Portugal

In most cases, yes. We confirm technician availability within 30 minutes of your message. Typical same-day arrival is 2-4h in Lisbon, 3-6h in the Algarve and 3-5h on the Silver Coast — it depends on the area and the time of day. For a burning smell, smoke or any electrical risk, switch the unit off at the wall and call +351 913 805 738 (our 24/7 line).
Yes. You can reach us in English by phone, WhatsApp or email, and the visit is handled in English. This is the everyday situation for our expat customers — relocators, holiday-home owners and landlords — so explaining the diagnosis and the price clearly in English is normal for us.
A standalone diagnosis is €75 + VAT (from €75, depending on the area). If you accept the on-site repair on the spot, that diagnosis is credited in full — you then pay only the repair bundle from €199 + VAT. If you decide not to repair, you pay just the €75 diagnosis, with no obligation.
Warm air usually points to low refrigerant, a failed capacitor or a control fault — most are fixed on site within the bundle from €199 + VAT. A burning smell or smoke is different: switch the unit off at the wall immediately and call our 24/7 line on +351 913 805 738. We treat that as urgent and don't ask you to wait.
Yes. Each technician carries the common consumables — start capacitors, temperature sensors, pressure switches, relays, common wiring and R-32 / R-410A refrigerant for a top-up. Those are covered by the repair bundle from €199 + VAT and fixed on the same visit. Larger parts (a control board, a large motor, a compressor) are ordered from the manufacturer and quoted separately.
Yes — this is very common. Contact us in English by WhatsApp or email and we arrange access with your neighbour, cleaner, caretaker or property manager, or via a key-box. We send before/after photos in real time so you can follow it remotely, and you can pay by bank transfer to a PT IBAN. A foreign NIF (UK/CH/FR/DE/AT) is accepted for the fatura by email.
Tell us when access is possible and we coordinate directly with the tenant, the guest, your cleaner or a key-box — you don't need to be there. You get a firm time slot, before/after photos to sign off remotely, and a proper fatura with your NIF and VAT shown. Out-of-hours visits are available when a guest changeover can't wait.
Out-of-hours means Mon-Fri after 7pm, Saturday after 1pm, Sundays and public holidays. We send a written price first — typically €220-380 + VAT depending on the time, day and area — by WhatsApp or email in 10-30 minutes. The technician only sets off once you approve it in writing. There's no surprise surcharge at the end: you decide before anyone leaves.
A simple test: if the unit is 10+ years old and the repair costs about a third of a new one, it is worth comparing both figures. A new compressor, for instance, costs 819 € to 1,139 € fitted, which is between two thirds and more than the price of a new unit installed. A reachable leak, a sensor or a capacitor stay at 199 € to 219 € and almost always pay off. The R-410A gas used in older units is far more expensive than the R-32 used today, which matters on large recharges. We show you the figures in writing during the diagnosis so you decide with data, not sales pressure. See AC installation for a new R-32 system.
We cover three areas with resident technicians: the Algarve, Greater Lisbon and the Silver Coast (Óbidos, Caldas da Rainha, Peniche, Torres Vedras and around). Each has its own local page with exact rates and response times. For anywhere else, call +351 913 805 738 and we'll check availability.
Yes — every job comes with a proper fatura showing VAT and your NIF, sent by email after the visit. A foreign NIF (UK/CH/FR/DE/AT) is accepted, which is useful for tax purposes back home. We accept MB Way, bank transfer to a PT IBAN and card; cash up to the €1000 legal limit. For companies, the invoice carries the company NIF with a detailed line of parts and labour.

AC down right now?
Don't wait.

An F-Gas Cat. I technician available 24/7, across Portugal, with English-speaking help.
Diagnosis €75 · On-site repair from €199 · A written price before you go ahead.

+351 913 805 738
📝 Request a technician online 💬 WhatsApp urgent
✓ Reply in 30 min ✓ F-Gas Cat. I certified ✓ Always a written price ✓ English · fatura with NIF