🤝 One contract for every system you run · in English · across Portugal
One maintenance contract
for every system you run
Stop juggling three different companies in Portuguese. One contract, one English-speaking contact and one dossier for all your systems — air conditioning, VRF, cold rooms, extraction and heat pumps. A guaranteed response time in writing, a predictable annual budget and records always ready for inspection.
🤝 One English-speaking contact
📋 One consolidated compliance dossier
⏱ Guaranteed SLA response time
🔧 Every system · all brands
💶 Predictable annual budget
Get a contract quote
Reply within 2 h on working days · Urgent 24/7
With several suppliers, the problem is always yours
One company for the air conditioning, another for the cold room, another for the extraction. When something fails, each one points at the other — and you are the one left with the problem, in a language that isn't yours.
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The breakdown comes at the worst time
Friday evening, the place is full and a system stops — and with no contract, no one is accountable and no one answers at the weekend. Every hour down costs you in sales, stock or comfort.
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The inspection asks for paperwork no one can find
When ASAE or the F-Gas register asks for the records from three months ago, no one knows where they are. A missing record is treated as non-compliance — even when the equipment was fine.
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Every breakdown is a surprise on the budget
With no preventive care, equipment fails early and uses more energy — and an emergency repair always costs more than a planned visit. You can never tell finance what the year will cost.
Does this sound like you?
From the guesthouse with three systems to the small café network — anyone running several systems or several sites in Portugal knows these moments.
🏨 Owner — guesthouse with restaurant
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"We run a guesthouse with a restaurant. We have room air conditioning, a kitchen cold room and the extraction — and right now we call three different companies, all in Portuguese."
"We'd like one contract for everything, one English-speaking contact, a price we can budget for, and the paperwork kept in order."
Our answer
One contract for all your systems, one English-speaking contact and a response time in writing. Preventive visits to everything on the same trip, a predictable annual budget, and the records always inspection-ready.
🏢 Facilities manager — office / co-working
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"I run the facilities for a co-working office in Lisbon — VRF and splits across four floors. An AC failure once took days to fix across several vendors."
"I need one supplier with a guaranteed response time in writing, one English-speaking contact, a budget I can give finance, and a single report for the landlord and insurer."
Our answer
One multi-system contract with a written SLA, planned preventive maintenance and one consolidated compliance dossier — one report for the landlord and the insurer, with a predictable annual budget.
☕ Owner — small café network (4 sites)
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"I have four cafés and I'm opening more. Each has air conditioning and refrigeration, and I don't want four separate handshakes and four sets of paperwork."
"I want them all under one contract with an account manager, a record per site and one report for the whole network, plus priority response so a café is never down long."
Our answer
A Network contract: a dedicated account manager, a dossier per site and one consolidated report across the whole network, with a priority SLA and coordinated scheduling — the same standard at every site. Quoted, not off-the-shelf.
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Property manager — holiday-let + long-let portfolio
"I manage about a dozen rentals in the Algarve — air conditioning in all, a few with heat pumps and pools. I'm the one who gets the call when a unit fails before a guest arrives."
One contract across the whole portfolio, a fair rate for the volume, one English-speaking coordinator — and a separate fatura per property so each owner gets their own bill. We do a site survey of your systems first: every unit listed, its condition and compliance risk, with a clear contract proposal.
One contract, everything covered
We don't sell the servicing of one machine — we sell the peace of mind of having every system you run covered by one team, with one English-speaking contact.
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Guaranteed SLA response (up to 24/7)
A response time guaranteed in writing, with an Urgent and a Standard level. For critical operations, 24/7 cover. One number, one team — no one pointing from one supplier to the next.
Response time set in the contract
Priority for contract clients
The Algarve, Lisbon, the Silver Coast and Setúbal
Covers every system on the contract
Response time per the SLA level you choose
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Multi-system preventive maintenance
Planned visits to all your systems — air conditioning, VRF, cold rooms, extraction, heat pumps — on the same trip. Prevents breakdowns, extends equipment life and keeps the energy bill down.
A plan per system and frequency
Preventive + corrective in one contract
All brands, our own team
A technical report after each visit
Per system/year · volume discount
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One consolidated compliance dossier
Every record the law requires, in one place: F-Gas (RAE register), cold-chain, ventilation and whatever applies to each system. Ready for ASAE, your insurer or an audit — and a dossier you can actually read.
F-Gas record kept current at each visit
Records in the format accepted at inspection
History per system
Organised, easy to find
Included in every contract
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Network / multi-site coordination
For businesses with several sites: a dedicated account manager, a dossier per site and one consolidated report across the whole network. The same standard of service at every shop, clinic or office.
Dedicated account manager
One consolidated network report
Scheduling coordinated between sites
Priority SLA
By quote · terms negotiated per network
Systems we cover under one contract
We service every type of system in your business. Click through to see how each one works — under the contract, they're all covered by the same team and the same contact.
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Air conditioning & VRF
Splits, multi-splits and VRF/VRV systems in offices, shops and hotels. Preventive and corrective maintenance, all brands.
See AC Maintenance →
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HORECA equipment
Ovens, machines and professional kitchen cold storage. Maintenance and repair for restaurants, hotels and chains.
See HORECA Equipment →
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Have another system?
If you run equipment that isn't listed here, we add it to the same contract. The contract adapts to your systems, not the other way round.
Ask for a proposal →
Reference prices — transparency in a quote-only market
Almost no one publishes maintenance-contract prices. We give you a reference band per type of system. The final contract figure is confirmed in writing after a survey. All figures + VAT.
Per-system contract (annual band)
| System | Contract/year + VAT |
|---|---|
| Air conditioning (split / multi-split)per unit · 1 visit/year | €85 – 160per unit/year |
| VRF / VRVper system · full plan by quote | from €140per visit/system |
| Cold room / refrigerationper room · typical | €180 – 600per room/year |
| Extraction · commercial refrigeration · heat pumpsby system and load | by quote |
| One-off visit / no contractcall-out + labour | from €90labour €55–60/h |
Figures + VAT, indicative. The annual figure = base price × number of visits (yearly, half-yearly, quarterly or monthly, per the plan). Extraction, commercial refrigeration and heat pumps are quoted case by case.
How the contract gets cheaper
| Benefit | Condition |
|---|---|
| Volume discountseveral systems at the same address | −10% / −15%2–3 systems / 4+ |
| Contract renewalannual loyalty | −5% to −10%1st / 2nd / 3rd renewal |
| Network contract (multi-site)account manager + consolidated report | terms negotiated |
| Survey of your systemsinventory + condition + compliance risk | freeno obligation |
Why consolidate? The more systems on one contract, the lower the cost per system and the fewer trips. Instead of 3 faturas, 3 contacts and 3 calendars, you have one contract and a predictable annual budget.
Two contracts, to match your size
From the business with a few systems to the network of several sites — the same base, tailored to you.
Consolidating three suppliers into one — what changes
Before (several suppliers)
✗3 faturas, 3 contacts, 3 calendars
✗Each one points at the other in a breakdown
✗Scattered records — paper-chase at inspection
After (one contract)
✓One contract, one number, a predictable budget
✓One supplier accountable for everything — no excuses
✓One consolidated dossier, always inspection-ready
Compliance — the dossier that protects you at inspection
The legal responsibility always sits with you as the operator. Our job is to keep you compliant and hand you the documented proof — in one dossier, for all your systems.
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F-Gas — fluorinated-gas records kept current
Every system with fluorinated gases needs an F-Gas register (RAE) updated at each visit, by a Cat. I certified technician, with leak checks according to the charge and the records kept. The responsibility sits with the owner — we keep the register current for you.
✓ Cat. I technicians · RAE record per system
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HACCP / ASAE — cold chain and extraction
For food refrigeration and kitchen extraction, ASAE expects temperature and cleaning records. A missing record is treated as non-compliance, even when the equipment was fine. We hand you the records in the accepted format, ready to file.
✓ Temperature and cleaning records at each visit
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Each system, its own rule — in one dossier
Clinics and pharmacies, climate control, extraction: each system has its own obligations. The consolidated dossier brings it all together per site — when the inspection arrives, it's all in the same folder, and one you can read.
✓ Consolidated dossier per site and per network
From first contact to a contract that runs itself
1
Site survey
We visit your sites and list every system, the condition of each and the compliance risk. No cost, no obligation — in English.
2
Clear proposal
A plan per system and frequency, the SLA level and the price in writing — with the volume discount already applied. No surprises later.
3
Contract start
First visit to every system, the compliance dossier created and your single point of contact set. Everything on record from day one.
4
Ongoing care
Planned visits, a report after each visit and a dossier always up to date. One number for everything — and a response within the SLA when you need it.
What sets us apart
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One contact, in English
Instead of coordinating the AC electrician, the cold-room technician and the extraction company — all in Portuguese — you have one English-speaking contact and our own team. In a breakdown, no one points at the other.
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Transparent price in a closed market
Almost everyone answers "by quote". We publish bands per type of system and confirm the budget in writing before we start — with the volume discount made clear. + VAT.
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A dossier that passes inspections
F-Gas, HACCP and per-system records sit in one dossier, always ready. When the inspection asks for the paperwork from three months ago, it's all in the same folder — and one you can read.
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Every system, our own team
AC, VRF, cold rooms, extraction, heat pumps — all brands, with Cat. I certified technicians. We don't blindly subcontract: the same team knows your systems.
Lisbon, Setúbal, the Silver Coast and beyond
A local team based in Lisbon. We reach the main areas in 2 hours — with no separate call-out charge.
Lisbon and Greater Lisbon
Lisboa cidade
Alfama · Mouraria
Alvalade · Benfica
Carnide · Lumiar
Belém · Alcântara
Sintra
Cascais · Estoril
Oeiras · Amadora
Loures · Odivelas
Setúbal and the South Bank
Almada
Seixal · Barreiro
Corroios · Amora
Moita · Montijo
Palmela · Alcochete
Setúbal cidade
Sesimbra
Costa da Caparica
Silver Coast
Caldas da Rainha
Torres Vedras
Óbidos · Peniche
Nazaré · Alcobaça
Lourinhã · Bombarral
The Algarve and Alentejo: a travel note may apply. Please ask about availability.
What our clients want to know
Yes. You get one English-speaking point of contact for the whole contract — one number, one person who knows your sites and your systems. No more explaining the same problem to three different companies in Portuguese.
Yes — that is exactly the point. Air conditioning, VRF, cold rooms, kitchen extraction, commercial refrigeration and heat pumps all sit in one contract, with one contact and one dossier. You do not need a separate company for each system, and the preventive visits to everything are done on the same trip.
The SLA is the maximum response time we guarantee in writing in the contract, with an Urgent and a Standard level. For critical operations — cold rooms, server rooms — it can include 24/7 cover. It is the difference between having someone who answers when something fails and searching for a tradesperson while a guest is in.
We publish per-system reference bands: air conditioning from €85–160 per unit/year, VRF from €140 per visit, cold room €180–600 per room/year (typical). Extraction, commercial refrigeration and heat pumps are quoted case by case. The more systems on one contract at the same address, the lower the cost per unit — typically −10% for 2–3 systems and −15% for 4 or more. The final figure is confirmed in writing after a survey. All figures + VAT.
Yes. A Network contract gives you a dedicated account manager, a dossier per site and one consolidated report for the whole network, with a priority SLA and scheduling coordinated between sites — the same standard of service at every shop, clinic or office across the Algarve, Greater Lisbon, the Silver Coast and Setúbal. The Network tier is quoted, not off-the-shelf.
Yes. You get a technical report after each visit and one consolidated compliance dossier — F-Gas (RAE) records, cold-chain and per-system documentation — kept in the format accepted at an inspection. On a network, you also get one consolidated report across all sites. Everything organised and easy to find, for ASAE, your insurer or an audit.
Yes. We keep the F-Gas register (RAE) current at every visit, by Cat. I certified technicians, along with the temperature and cold-chain records and the documentation for each system. The legal responsibility stays with you as the operator; our job is to keep your dossier inspection-ready and hand you the proof that protects you.
Different service. This contract is for businesses and property managers running several systems or several sites. If you are a homeowner or landlord with one or two AC units, the right fit is our AC maintenance service. This page is the consolidated contract across many systems and sites.
No problem. We can start with the systems that are not covered and bring in the rest as your other contracts end. The goal is to end up with everything on one contract — without forcing you to switch everything overnight.
Yes. On a portfolio or network, each property or site can be invoiced separately — a fatura per property, which is what property managers need so each owner gets their own bill — while you still deal with one contact and one contract.
Yes. Every contract is invoiced with a proper fatura carrying your NIF, so it goes straight into your accounts. Prices are quoted + VAT.
A site survey of your systems — contract proposal in 24–48 h
We list every system, the condition of each and the compliance risk. Then we propose a clear contract — no cost, no obligation, in English.
✓ An inventory of every system
✓ Condition and compliance risk
✓ Per-system proposal + volume discount
✓ One contact, one dossier, one SLA
✓ Proposal in writing, no obligation
Looking for something else? We'll point you to the right service